Privacy Policy

1. Who we are

Rensoft Solutions is the data controller responsible for your personal data. We are a company incorporated in Kenya with offices at Greenspot Tower, Eastern Bypass, Ruiru. You can contact us at info@rensoft.co.ke.

2. Information we collect

We may collect and process the following categories of data:

• Contact details you provide — such as your name, email address, phone number, company and role — when you request a demo, subscribe to updates or contact us;
• Usage data about how you interact with our website, collected through cookies and similar technologies; and
• Technical data such as your IP address, browser type and device information.

3. How we use your data

We use your personal data to:

• respond to your enquiries and provide requested demos;
• provide, operate and improve our website and services;
• send you information about our products and updates where you have consented or where we have a legitimate interest to do so; and
• comply with our legal and regulatory obligations.

4. Lawful basis for processing

We process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations, as recognised under the Data Protection Act, 2019.

5. Cookies

Our website may use cookies to distinguish you from other users, remember your preferences and help us understand how the site is used. You can set your browser to refuse cookies, though some parts of the site may not function properly as a result.

6. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who process data on our behalf, or where required by law or a competent regulatory authority. Any such providers are required to keep your data secure and to use it only for the purposes we specify.

7. Data security

We maintain appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.

9. Your rights

Under the Data Protection Act, 2019, you have the right to:

• be informed of the use to which your personal data is put;
• access your personal data held by us;
• request correction of inaccurate data or deletion of your data;
• object to or restrict the processing of your data; and
• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@rensoft.co.ke.

10. International transfers

Where personal data is transferred outside Kenya, we take steps to ensure it receives an adequate level of protection in accordance with applicable data protection law.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact us

If you have any questions about this policy or how we handle your data, please contact us at info@rensoft.co.ke or +254 739 092 182.